The following tips can help you learn how to handle online customer complaints and benefit from them. Guest post by Natalie Smith.
How to Handle Online Customer Complaints
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Customer Service Articles and Resources
How To Win Over Movie Fans With Better Customer Support
I recently experienced an issue with the Fandango iPhone app. Although the problem was resolved without their help, Fandango’s customer support response provided an opportunity to discuss common customer service mistakes and how your business can avoid them.
Twitter Marketing Articles
If you’re looking to jump into social media and marketing with Twitter, we’ve compiled a collection of articles to get you off on the right foot.